Terms & Conditions

Terms & Conditions

OVERVIEW
Welcome to BONVIE. The terms "we", "us" and "our" refer to BONVIE. BONVIE operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). BONVIE is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms"), describe your rights and responsibilities when you use the Services.

Please read these Terms carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or Privacy Policy, you should not use or access our Services.

Orders

When you place an order, you are making an offer to purchase. BONVIE reserves the right to accept or decline an order where permitted by applicable law. Payment must be received before an order is processed.

Please review your order carefully before submitting it. Cancellation requests should be made as soon as possible and are handled in accordance with our Cancellation Policy and applicable law.

Your purchases are subject to our Refund Policy and any rights or remedies available to you under applicable law.

Prices and Billing

Prices, discounts and promotions may change from time to time. The price charged for a product will be the price shown at the time the order is placed, subject to any correction required by law.

Customers are responsible for providing accurate billing, payment and delivery information.

Shipping and Delivery

Delivery times are estimates and may vary depending on destination, courier operations, product availability, public holidays and circumstances outside BONVIE's reasonable control. Customers are responsible for providing accurate delivery information.

Intellectual Property

Unless otherwise stated, BONVIE owns or has permission to use the content, branding, product names, images, graphics, designs and other materials displayed on this website. You may not reproduce or use BONVIE intellectual property without prior written permission, except where permitted by law.

Third-Party Services and Links

The website may contain links or functionality provided by third parties. BONVIE is not responsible for third-party websites or services and customers should review the applicable third-party terms and policies.

Privacy

Personal information is handled in accordance with our Privacy Policy. The Services are hosted by Shopify and payment processing and other services may involve third-party providers.

Website Use

You may use the Services only for lawful purposes. You must not misuse the website, interfere with its operation, attempt unauthorised access, introduce malicious code, or infringe the rights of BONVIE or others.

Disclaimers and Liability

To the extent permitted by applicable law, BONVIE will not be liable for indirect or consequential losses arising from use of the Services or products purchased through the website. Nothing in these Terms excludes or limits rights or remedies that cannot lawfully be excluded or limited.

Changes to These Terms

BONVIE may update these Terms from time to time by publishing an updated version on this website. The updated version will apply from the date stated or, where no date is stated, from publication.

Contact

Questions about these Terms should be sent to info@bonvie.co.za.

BONVIE (Pty) Ltd
+27 71 757 8986
19 Disa Road, Cape Town, Western Cape, 7151, South Africa